- Remaining independent and avoiding conflict of interest whether real or perceived.
- Building a stable of customer focused MGAs which are highly regarded for offering well-designed products and excellent service which positively challenge expectations.
- Providing a work environment and culture around open & honest communication and a collaborative approach that attracts & retains the best talent.
- Building a well-diversified, multi-channel and technology driven distribution business.
- Focusing management on operational discipline & excellence in execution to ensure consistency across the MGAs and manage regulatory & conduct risk.